Muthoot Finance India

Contact Us
Contact Us

Privacy Policy

At Muthoot Finance, we’re committed to protecting your personal information and ensuring a safe and secure experience across our services. This privacy policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or interact with us through any other platform.

Information We Collect

We may collect the following types of personal information:

Personal Identification Data:
 Name, date of birth, gender, address, email ID, phone number, PAN, Aadhaar number, etc.

Financial Information:
Income details, bank account numbers, credit score, employment status, loan history, and repayment behavior.

Device & Usage Data:
 IP address, browser type, access time, device identifiers, cookies, and browsing behavior on our website.

Location Information:
When you use location-enabled features or allow access to your location data.

How We Use Your Information

We use your personal information to:

  • Process and manage loan applications and related services
  • Verify your identity and assess creditworthiness
  • Respond to queries and provide customer support
  • Improve our products, services, and website functionality
  • Send you important updates, offers, and service-related communications
  • Comply with legal and regulatory obligations

Sharing of Information

Your information may be shared with:

  • Authorized Muthoot Finance subsidiaries and group companies
  • Third-party service providers (e.g., credit bureaus, payment gateways, KYC verification services)
  • Regulatory and law enforcement agencies, if required by law
  • Partners offering co-branded or joint financial services (with your consent)


We never sell your personal information to third parties.

Data Security

We implement industry-standard security practices to safeguard your information:

  • Encryption of sensitive data
  • Secure servers and firewalls
  • Restricted access based on roles
  • Regular audits and vulnerability checks


However, no method of transmission over the internet is completely secure. By using our services, you acknowledge and accept this risk.

Your Rights & Choices

You have the right to:

  • Access or correct your personal information
  • Withdraw consent for marketing communications
  • Request deletion of your data (subject to legal retention obligations)
  • Lodge complaints with the appropriate data protection authority

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. Any revisions will be posted on this page, and significant updates will be clearly highlighted for your awareness.